**Privacy Policy for Alpine Auto Solutions**
Alpine Auto Solutions ("we," "us," or "our") is committed to protecting the privacy of individuals who visit our site and use our services. This Privacy Policy explains how we collect, use, and disclose personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
**1. Information We Collect**
We may collect the following types of personal information:
- **Information You Provide Directly:** This includes information you provide when you contact us, subscribe to our newsletter, participate in surveys, or otherwise interact with our site. This information may include your name, email address, phone number, company name, and any other information you choose to provide.
- **Information Collected Automatically:** When you visit our site, we may automatically collect certain information about your device and browsing activity, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We may use cookies, web beacons, and other tracking technologies to collect this information.
- **Information From Other Sources:** We may receive information about you from third-party sources, such as social media platforms, business partners, and publicly available databases.
**2. How We Use Your Information**
We may use your personal information for the following purposes:
- To provide and improve our services.
- To respond to your inquiries and requests.
- To send you newsletters, marketing communications, and other information that may be of interest to you.
- To personalize your experience on our site.
- To analyze website usage and trends.
- To detect, prevent, and address fraud and security issues.
- To comply with legal obligations.
- For other purposes with your consent.
**3. Legal Basis for Processing**
Our legal basis for processing your personal information depends on the specific purpose for which the information is being processed. We may process your personal information based on:
- Your consent.
- The necessity to perform a contract with you.
- Our legitimate interests, such as providing and improving our services, marketing our products, and preventing fraud.
- Compliance with a legal obligation.
**4. Disclosure of Your Information**
We may disclose your personal information to the following categories of recipients:
- **Service Providers:** We may share your information with third-party service providers who assist us with various aspects of our business, such as website hosting, data analytics, email marketing, and customer service. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
- **Business Partners:** We may share your information with business partners who offer products or services that may be of interest to you.
- **Legal Authorities:** We may disclose your information to legal authorities if required by law or legal process.
- **Other Parties:** We may disclose your information to other parties with your consent or as otherwise permitted by law.
**5. International Data Transfers**
Your personal information may be transferred to and processed in countries outside of Austria and the European Economic Area (EEA) that may not have the same data protection laws as your country of residence. In such cases, we will implement appropriate safeguards to protect your information, such as using Standard Contractual Clauses approved by the European Commission.
**6. Your Rights**
You have the following rights regarding your personal information:
- **Right to Access:** You have the right to access the personal information we hold about you.
- **Right to Rectification:** You have the right to have inaccurate or incomplete personal information corrected.
- **Right to Erasure:** You have the right to have your personal information erased under certain circumstances.
- **Right to Restriction of Processing:** You have the right to restrict the processing of your personal information under certain circumstances.
- **Right to Data Portability:** You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
- **Right to Object:** You have the right to object to the processing of your personal information under certain circumstances.
- **Right to Withdraw Consent:** If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
- **Right to Lodge a Complaint:** You have the right to lodge a complaint with a data protection authority if you believe that we have violated your data protection rights.
To exercise any of these rights, please contact us at the address provided below.
**7. Data Retention**
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information, and whether we can achieve those purposes through other means, and the applicable legal requirements.
**8. Security**
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include physical, technical, and administrative safeguards. However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.
**9. Third-Party Websites**
Our site may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of these websites before providing them with any personal information.
**10. Children's Privacy**
Our site is not directed to children under the age of 16, and we do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the address provided below.
**11. Changes to this Privacy Policy**
We may update this Privacy Policy from time to time. We will post any changes on our site and update the date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.
**12. Contact Us**
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Alpine Auto Solutions 15 Mountain View Street Vienna, Vienna 1010 Austria Phone: +43 1 512 7777